This terms of agreement, including the documents and other policies referred to, informs you of the terms of use by which you may use the Website (the “Services”) and the services available , whether as a registered member or as a guest.
1. APPLICATION AND ACCEPTANCE
2. USE OF THE WEBSITE AND SERVICES
3. REGISTRATION AND ACCOUNT CREATION
4. ACCOUNT DEPOSITS, REPAYMENTS AND FORFEITURE
5. RESPONSIBLE GAMING
6. INTEGRITY OF PLAY AND BETTING
7. EXPRESS ACKNOWLEDGEMENTS
8. LICENCES
9. YOUR OBLIGATIONS
10. INTELLECTUAL PROPERTY RIGHTS
11. OUR LIABILITY
12. INFORMATION ABOUT YOU AND YOUR VISITS TO THE WEBSITE
13. VIRUSES, HACKING AND OTHER OFFENCES
14. LINKING TO AND FROM THE WEBSITE
15. DISPUTE RESOLUTION
1. ACCEPTANCE OF THE TERMS OF SERVICE
1.1 By accessing any section of the Website (that includes but not limited to sub-domains, other websites or applications owned and administered by us), you agree to follow the Terms and Service, Privacy Policy and any other rules and regulations as set out in a game or event’s.
1.2. Acceptance of the Terms shall be considered accepted by you upon your: (a) use of the Website or the Services; or (b) clicking agreed with these Terms when this option is made available to you in the course of creating an account.
1.3. You must be at least 18 years of age to tap on the Website. Providing a false identity, date of birth or address is a criminal offense the closure of your account and the contents deposited due for forfeiture.
1.4 These Terms apply to: (a) Information, content, materials, documents, graphics and images, photos made available on or from the Website (“Content”); (b) any content, materials, data or documents that you uploaded (including any comments that you post or sent to any message boards or user blogs and chat boxes) on the Website (“Postings”); (c) the program software that you may need to download to play casino and/or poker games, or to participate in poker tournaments on the Website (“Software”); (d) any casino, poker, baccarat or other games that you may play and any poker tournaments (including without limitation the Qualifier events) that you may participate in through the Website, or any wagers or stakes placed through the Website (“Games”); (e) These Terms incorporate all other rules and regulations that specifically apply to individual Games. Such rules and conventions will be available on the Website and may be updated from time to time; and (f) If you opt to play any Games, you are giving your consent to us making arrangements for you to play such Games and/or to join in such tournaments with an operator other than us, but otherwise in compliance with the rules set. Everytime, your access to these Games is subject to the Regulations and you have to comply with these terms and conditions and the remedies herein in case of a dispute or other issues with respect to such Games or related play.
1.5. In the event we may make changes to the Terms of Service, and will make a new set of the Terms of Service available on this page. It is your sole responsibility to check this page to and know whether the Terms of Service have been updated and, in any event, if you access the Website or use the Services after the date of changes on which the Terms have been revised, you agree that you shall be considered to have affirmatively accepted the updated Terms. When we make any changes to the Terms of Service, the “Latest Update” date at the top of Terms. It will be updated with the change of dates.
2. USE OF THE WEBSITE AND SERVICES
2.1. All content of the Website is for non-commercial and is for personal use only.
2.2. Access to the Website is allowed on a temporary basis and we reserve the right to withdraw or amend the Services we deliver without prior notice. The Website is updated often and can change at any time we deem necessary. You acknowledge and agree that the specific form and/or nature of the Website or Services may change at any time and we may opt to cease providing the Services (or any specific attribute within the Services) to you or to users generally at our sole discretion, without any prior notice to you. If the need calls for, we may suspend access to the Website or shut it indefinitely. We will not be liable if for any reason the Website is unavailable at any time or for any period but this shall not, of itself, preclude us from returning to you any amount of money that is properly due to you. We may terminate your Account and/or prohibit you from using or accessing the Website or Services (or any portion, aspect or feature of the Services) for any reason, at any time, we find it necessary. Without limiting the generality of the foregoing, we shall have the right to refuse any wager or withdraw any Casino Game we deem necessary. We will not be liable for any loss whatsoever arising from the cancellation of any Game, including any realizable or perceived loss in money, for whatever reason, and/or the chance to participate in our casino and/or gambling system.
2.3. Use of the website and associated services are expressly restricted from the following states: DE, MD, NJ, NV. Any account accessed from a banned state will have all access rights shut down and any balance contained in the account will be forfeited. You are required to notify us immediately should you intend to relocate to or enter a prohibited site, your account will then be placed on a temporary hold or permanently closed depending on the circumstance with any balance available being refunded to you. Any attempt on your part to circumvent these prohibitions by any means will result in your accounts termination and any balance considered forfeit in favor of us.
2.4. You are responsible for updating with the laws regarding the use of internet-based casino and poker gaming in the vicinity where you reside.
2.5. We are not responsible or liable in any way for any Internet disruptions or outages, and all risk and responsibility rests on your shoulders. In the event that you are cut off from the casino game server, the system saves the games state upon disconnection. Upon reconnection the game can be continued from the point of disruption. In the case of a disconnection or interruption during a poker “cash game”, you will be awarded an additional 30 seconds to act on your hand. If you do not act in the allotted time, your hand will be folded. Extra time will only be awarded when players are disconnected from the RealLiveDealer system. In the event of a system lag not attributed to us (regardless of the cause), if you do not act in the allotted time period, the hand in question will be folded unless the hand in progress is checked to the player and no other action is required. In the event that the access disruption is due to a systems issue within the reallivedealer system, the game will be restored as soon as practicable and the game shall continue. If restoration of the game is not possible, gamblers will have their money back on all bets from the disrupted hand.
3. REGISTRATION AND ACCOUNT CREATION
3.1. You must create an account (“Account”) with us before participating in any reallivedealer money casino or poker games. You must be at least 18 years old in order to make an Account. We reserve the right to refuse your application for an Account and request sufficient proof of age to ensure that you are of legal age to access the service. If satisfactory proof of age is not complied with, we further reserve the right to reject your application to open an Account.
3.2. You are allowed to open only one Account. Only one account is permitted per household. Multiple accounts held by the same person are subject to immediate termination and at our sole discretion as we reserve the right to consider any balance in duplicate accounts forfeited. Furthermore you shall not give access to another person to the Website or Software via your personal Account without the express written permission of reallivedealer.ag
3.3. We reserve the right to suspend, disable or close your Account at any time in our sole discretion. Decisions about the opening, maintenance and closing of Accounts is to our discretion and any decisions we take regarding any aspect of the Software; your participation in or the playing of the Games or any aspect in our website of an Account is final.
3.4. If you choose to open an Account, you will be required to give us your full name, address, date of birth, email address and telephone number. If your identity cannot be confirmed, you may be required to submit additional information or data. You will also be asked to answer one or more security questions, after which you will be sent an email confirmation regarding the application. You may also be asked to update the information or data or to provide additional items as part of ongoing protocol to prevent illegal and fraudulent activities, and/or to comply with our Anti-Money Laundering policy and protocols.
3.5. Any and all data that you provide to us either at the time you applied for an Account or at any subsequent time must be truthful, accurate, correct, and verifiable in all aspects. By providing such information, you consent to us submitting it to third-party providers of age and identification services to verify that you are who you say you are and that the information you give is genuine and accurate. We reserve the right to use third-party verification services to authenticate your Account information and identity, and you expressly acknowledge and agree that we may confirm the validity of any data you submit against your government-issued ID. in the event you have provided false information or if you are unable or does not to provide documentation to confirm your information, as we are unable to confirm your identity, your Account application may be shut down and any and all activity within the Account considered invalid including, without limitation, the forfeit of potential winnings.
RealLiverDealer reserves the right to accept or refuse any player or account registration.
Account holders are responsible for all activity in regards to their account. Accounts with positive balances will not be closed for any reason. If you choose not to play your account will remain open, but in an inactive state. For any questions please contact customer services.
RealLiverDealer is intended for the “Recreational Player Only”, any player that is found “abusing any rule or regulation”, “Professional Bettors”, “Syndicates”, or any Person betting “Steam Plays” or “Moves” will be subject to have their account suspended, earnings removed, and a Cashier’s Check will be sent to the Name and Address on File.
RealLiverDealer like other on line gambling sites, reserves the right to limit or refuse any wager prior to its acceptance.
All sporting events must be played on date and site scheduled unless otherwise specified. If any event is postponed and/or rescheduled, said event will automatically constitute “no action”.
All event and game winners are determined on the date of the event’s conclusion according to house rules and conditions. RealLiverDealer does not recognize suspended games, protest and overturned decisions for wagering purposes.
Special promotions and bonuses not listed on the website over 10% will have higher rollovers and are not forfeitable. (50% – 12x rollover) (100% – 21x rollover) (150% – 27x rollover) (200% – 35x rollover). Anyone taking credit on Wire Fee / Credit Card Fee / Bitcoin Fee / Gift Card Fee will need to wait 30 Days before cashing out their balance. Their total balance needs to be 2 X higher from their Initial and Bonus total combined.Any Bonus given above 100% or higher can t have Teasers or Parlays of 3 Team’s or higher or else it will be voided to the original account balance.
All Bonus taken over 50% will have a 50 X ROLLOVER in Casino. Any games of “Craps” “Roulette” ” Baccarat” shall not apply toward the rollover requirements. Any additional funds from a leftover Bonus that is added to an initial deposit will have an automatic 30 X Rollover towards the Outstanding Balance Plus the Initial Deposit.
RealLiverDealer is a foreign company and as such is neither required, nor does it report the winnings of individuals who bet with the sports book to any government agencies, and therefore, it is the sole responsibility of its members, if applicable, to report any winnings to their respective government Customs or Taxation departments.
RealLiverDealer reserves the right to cancel any wager placed on an incorrect line.
Past Posted Wagers: RealLiverDealer will not honor any past posted events.
One RealLiverDealer account either customer
One account per household.
One account per IP Address.
One user per account (The registered name on the account only)
Bad Line Policy In the event that a Player makes a wager on an Incorrect Line the “Sportsbook” has the right to refuse all wagers prior to the start of a contest. An email will be sent to the player prior to the start of the event and the player will have the right to wager on the event at the correct line. The email will be sent to the registered email on file.
In the event that the contest starts before the player can be contacted the “Sportsbook” will honor the wager win or lose at the correct line. The player will receive an email at that time explaining the policy as well as the Incorrect Line Parameters.
If a Player received a previous warning in regards to Incorrect Line Wagering or if the Player is in collusion with other players to take greater advantage of the mistake ALL wagers will be cancelled and the Players Account/Accounts will be closed when that Player is discovered betting into the Incorrect Line.
The above mentioned policy is meant as a guideline. The policy is subject to change by Management.
Customers who are found abusing promotions or rules are subject to having any bonuses earned and winnings off those bonuses removed.
Customers who are found circumnavigating limits are subject to having their accounts shut down and the original deposit will be refunded via check to the name and address on the account.
Customers need to complete the rollover on a given deposit before requesting a payout. Betting both sides of a game does not apply on volume.
Volume for roll over is defined as the lower amount between the risk and the win. In order to have volume the wager must be graded and have action. All cancelled, non-bets, or pushes will not be considered for roll over purposes.
Halftime Plays ( 1st HALF/ 2nd HALF ) on NBA/NFL/NCAAB/NCAAF Do Not count towards your ROLLOVER
Customer account information and transactions are confidential between the customer and RealLiverDealer. This agreement may not be assigned to any third party.
If any credit card transaction is disputed by the card holder and/or funds are reversed by the clients transaction bank, the account will be suspended, all earnings will be removed and all plays will be void.
All credit card transactions will need proper paperwork for account identification for cashouts.
Bonus Terms and Conditions
Bonus programs are intended for recreational bettors only. Professional players or players considered to be abusing the bonus system by any means may have bonuses and money earned from wagering bonuses revoked at the discretion of RealLiverDealer.
Loyalty points will not be awarded on wagers that are considered no action. EXAMPLES (Horse Scratches or Returns, Sports wagers that push or are cancelled, playing all colors in roulette, Rain outs or any weather related stoppage in any sporting event.) All these wagers the risk will be returned, but as they did not have action no rewards points are awarded.
Bonuses have to be played by the time any payout is to be requested. If, by the time of the payout, and, if the player has not yet played the bonus he will automatically lose the bonus + the winnings of the bonus; if it is FORFEITABLE, if the bonus is NON-FORFEITABLE, the payout will be declined until the player has met the rollover.
Every rollover required or volume required by RealLiverDealer, is to be played the amount of times decided at the time of the credit or beginning of the contest, the rollover or volume is twice the given amount if it is counted on the casino.
When receiving the bonus and any other reward or fee in the Free Play Balance the first thing always played out of the free play is the bonus. All first time credit card deposits have a 21 business day hold before cashing out.
Players can request a maximum payout amount of $2,000 per week of winnings generated from any of our sportsbook/casino jackpot games. Jackpot winnings do not qualify for free payouts.
Special promotions and bonuses not listed on the website over 10% will have higher rollovers and are not forfeitable. (50% – 12x rollover) (100% – 21x rollover) (150% – 27x rollover) (200% – 35x rollover).
All Bonus taken over 50% will have a 50 X ROLLOVER in Casino. The games of “Craps” and “Roulette” shall not apply toward the rollover requirements.
All Horse Racing Bonus taken over 25% will have a 30 X ROLLOVER. Bonus over 50% will have 50 X ROLLOVER. Max BONUS on HORSE RACING will be have a limit at $500.00.
When any Bonus is taken (25% or higher), it must remain in account for seven (7) business days after its requested by user and approved by RealLiverDealer staff.
One account per household. All sportsbook wager types other than Live Betting, Parlays, Teasers, or Money Lines are permitted when wagering under this promotion. The Bonus money must be wagered 20x times and the account balance must be brought up to a minimum of $2,000, only the winnings above $2,000 can be withdrawn. The maximum amount you can withdraw is $200. The fee ( $45) will have to be covered by the user. Once a withdrawal is requested, the remaining balance will then be removed from your account during the withdrawal process. This offer cannot be combined with any deposits or other promotional offers. Once you have concluded with this promotion, you are still eligible to claim initial deposit bonuses! Free $100 promotion can only be claimed one time. If more 2 or more times a FREE promotion is taken, both amounts in both accounts will be VOID and Zeroed Out.
All Straight Plays and Parlays that include -150 Money Lines and above will NOT count towards any rollover requirement. Money lines above +120 will NOT count towards any rollover requirement. Anytime when a play is placed above the rollover requirement ( -150 or + 120 ), the TOTAL winning wager including the risk taken will have the ” current ” rollover taken at the deposit applied to that winning amount. Remaining rollover will be re-calculated from the total including the winning wager and the risk.
When depositing and using a promo code, the rollover is applied to the balance of the total. All rollovers need to be met before cashing out. Any balance, that has previous rollover, is added to the total balance of the total. Every time any Promo Code is used, the total of all the rollover and balances are added to the total balance and rollover. If more than 2 rollovers are added to the total balance within the 30 day period, there will be a 30 day hold before cashing out.
Any player given a FREE PLAY will have a 21 x ROLLOVER in Sports and 50x in Casino. All Terms and Conditions apply.
Credit given to a user has to meet the required Rollover (50 X Rollover in Casino, 40 X Sports (if no Bonus Code was redeemed) they need to wait 30 DAYS before any cash out can be done from the day of the credit. The CREDIT has to be covered and deducted from the total before any plays are placed in the cash out system. Only Plays that meet the Rollover Required (see 12) will be available for withdrawal from the cash out. The rest of the PLAYS will be VOIDED and RECALCULATED at the time of the withdrawal.
Players cannot buy points for the same game on 2 different teams (TEAM and TOTAL) Both of the transactions will be Null and Void. This will need to be approved by a supervisor.
When using a promo code to deposit, the rollover is added to the balance of the total. All rollovers need to be met before cashing out. Any balance, that has previous rollover, is added to the total balance of the whole amount.
1st time depositors who TAKE the 50% or Higher MATCH BONUS cannot USE TEASER’S or PARLAY’S towards any rollover less than 8 X ROLLOVER. The same terms of Number 11 will apply towards this offer.
Any Bonus Added over 50%. Only Full Game Side and Total applies. No In Game,Teasers, Parlay, anything over -125 doesn’t apply to this offer.
Any Rebate, Free Play, Reward, Rebate winnings can’t be cashed out without a matching deposit equaling the winning amount . You will receive a 100% Bonus with a lower special rollover on that matching deposit. Free $100 Real Cash given has a 5 X Rollover and can only be cashed out MAX $250 and the rest is Void and Removed if a Payout is Requested.
Get200, Super200, Live200, NBA200, NFL200, RLD200 cant be used for Casino Play. The Whole Balance will have a 50X Rollover for each hand wagered.
When cashing out, the Balance on the account needs to be 1.5 X more than the initial deposit (after meeting the Rollover and Bonus Completion.
All Simulation ESports, EGames ( NBA, HOCKEY, BASEBALL, NFL, SOCCER, including Esports ) with money line matchup of Above -150 have a 30 X Rollover If a casino play is combined with the winning play, that goes to a 50 X Rollover.
Rules:
One account per household One account per IP address One user per account (The registered name on the account only) Rollover is calculated on volume. When bonus, fees, and rewards points are present the first thing played out of the free play balance will always be the bonus until the bonus has been completely utilized. No Exceptions.
Examples: Eagles -3 risk $110 to win $100, volume=$100.Parlay Eagles -3 and over 46 risk $50 to win $130, volume=$50.Moneyline Eagles -150 risk $150 to win $100, volume=$100.Volume is the lower of the risk and win.
Specific prohibited practices: Bonus Pyramiding
Taking deposited funds plus bonus and wagering the entire amount on a single event then upon winning, taking your entire balance and wagering on a single event, then continue to repeat this pattern until meeting rollover requirements and withdrawing the money. Upon withdrawal, you will receive your deposited money and winnings on the deposited money.
Non-Volume Bets : Customer needs to complete the rollover on a given deposit, promotion or prize before requesting a payout. Betting Black and Red on Roulette or any similar game or betting both sides of the game to come up with the volume does not count into the rollover.
Referring Non-customers : It means referring a customer who only RLDe one deposit. They then lose or meet rollover requirements, withdrawal their balance and never play again.
Referee is a Non-customer : Non-customers are not eligible to receive referral bonuses.
RLD100 – RLD150 – RLD200
When taking the RLD Bonuses, games between -110 and +130 ONLY apply to this offer. No BUY in on Games/Totals is allowed. You CAN’T play on 1st Half, 2nd Half, Including 1st Half/2nd Half Totals Including Halftime. This offer only applies to all the COLLEGE NCAAB in the month of MARCH. Cashout of this offer can be requested after 4/03/17. NO CASINO is ALLOWED for this offer. In case if the offer is used in the casino RLD100 has 50 X ROLLOVER, RLD150 has 100 X Rollover RLD200 has a 150 X Rollover. 30 Day Hold will be put after the cash out date is approved by management.
Any Bonus: 10% Bonus 20% Bonus 30% taken, the wagers need be on games between -110 and +130 ONLY. You CAN’T play on 1st Half, 2nd Half, Including 1st Half/2nd Half Totals Including Halftime. Any action above this will have a 30X ROLLOVER on Sports and 80 X Casino. All the plays put in ABOVE these numbers ( -110 and + 130 ) will not count toward rollover.
Any card used beside the gift card offer for this special codes has a 30 day hold and 30 X in Sports and 50 X in Casino Rollover.